Our formulas are completely natural, meaning separation and hardening are normal!
For the Blemish Remedy - if the ingredients have separated, mix the formula before use. If the formula has hardened, adding a bit of plain Yogurt to the amount you want to use will soften it up and make it easy to apply. 
Care Instructions
For optimal results, keep your products in the refrigerator or a cool & dark place, like a bathroom cabinet or drawer.
Product quality lasts within 3 months of ship date. We suggest repurchasing after this date has elapsed.  
Orders are processed 2 to 5 days after purchase.
Items ship within 3 to 4 business days via ground.
Shipping rates are calculated at checkout. 
Unfortunately we cannot accept returns due to the nature of our products.
Exchanges and credit given on a case by case basis.
Exchanges must be made within 14 days of ship date.
Avoid: Eyes, Mouth, Open Wounds, Preexisting Irritations
Expect: Temporary Redness, Temporary Tingling